Telegram
Telegram bots and messaging for business
Automate customer communication with Telegram bots. Send broadcasts, handle support, and integrate with your omnichannel inbox.
Key benefits
Bot automation
Build Telegram bots that handle customer inquiries, bookings, and support 24/7.
Broadcast messages
Send announcements and promotions to your Telegram subscriber base.
S-Chat integration
Manage Telegram conversations alongside all your other channels in one inbox.
Use cases
Customer support
Answer FAQs and route complex issues to human agents automatically.
Order tracking
Let customers check order status through your Telegram bot.
Community updates
Keep your audience informed with broadcast announcements.
FAQ
Do I need coding skills to create a Telegram bot?
No. Our platform provides tools to set up and manage Telegram bots without programming knowledge.
Can I send bulk messages on Telegram?
Yes. Send broadcast messages to subscribers who have opted in to receive updates from your bot.
How does Telegram integrate with S-Chat?
All Telegram conversations appear in your S-Chat inbox alongside email, SMS, and social media messages.